Privacy Policy

At Dewey's Pizza, we are deeply committed to protecting the privacy and personal information of every individual who interacts with our website, places an order, or otherwise engages with our services. This Privacy Policy is designed to provide you with a clear, transparent, and comprehensive understanding of how we collect, use, store, share, and protect your personal data when you visit meals-deweys.click or use any of our associated services.

Please read this Privacy Policy carefully. By accessing or using our website, placing an order, or otherwise interacting with us, you acknowledge that you have read, understood, and agree to the terms described in this policy. If you do not agree with any part of this Privacy Policy, please discontinue use of our website and services immediately.

This Privacy Policy applies to all users located in the United States and is governed by applicable federal and state privacy laws, including but not limited to the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) for California residents, and the Federal Trade Commission Act (FTC Act) as it relates to unfair or deceptive practices in commerce. Where state-specific rights apply, additional disclosures are provided in the relevant sections below.

1. About Us

Dewey's Pizza operates the website located at meals-deweys.click and provides food ordering and related services to customers across the United States. For the purposes of this Privacy Policy, Dewey's Pizza acts as the data controller responsible for the personal information you provide to us or that we collect when you use our services.

Our contact information is as follows:

For all privacy-related inquiries, requests, or concerns, please contact us using the email address listed above. We are committed to responding to all legitimate privacy requests in a timely and thorough manner.

2. Information We Collect

We collect several categories of personal information depending on how you interact with our website and services. The following sections describe in detail what types of data we collect and the circumstances under which collection occurs.

2.1 Personal Identification Information

When you create an account, place an order, sign up for our newsletter, participate in a promotion, or otherwise communicate with us, we may collect the following personal identification information:

• Full name — used to identify you and personalize your experience
• Email address — used for order confirmations, account management, and marketing communications (with consent)
• Phone number — used for delivery coordination and order-related notifications
• Delivery address — including street address, city, state, and ZIP code, used to process and fulfill food delivery orders
• Billing information — including payment card details (processed through secure third-party payment processors; we do not store full card numbers)
• Username and password — used to secure your account if you register on our platform
• Date of birth — used where age verification is required (our services are intended for individuals 18 years of age and older)

2.2 Order and Transaction Data

Each time you place an order through our website, we collect information related to that transaction, including:

• Items ordered, quantities, and special instructions
• Order history and frequency
• Payment amounts and transaction identifiers
• Delivery timestamps and order status updates
• Promotional codes or discounts applied

2.3 Usage and Technical Data

When you visit our website, we automatically collect certain technical and behavioral data through cookies, web beacons, log files, and similar tracking technologies. This data includes:

• IP address — used for security monitoring, fraud prevention, and geographic analytics
• Browser type and version
• Operating system and device type (desktop, mobile, tablet)
• Referring URLs — the website or link that directed you to ours
• Pages visited, time spent on each page, and navigation paths
• Click-through data and interactions with on-page elements
• Session duration and time of visit
• Search queries entered on our website

2.4 Device Information

We may collect specific information about the device you use to access our website, including:

• Device identifiers (e.g., mobile advertising ID)
• Hardware model and screen resolution
• Network connection type (Wi-Fi, cellular, etc.)
• Geographic location data (where permitted by your device settings)

2.5 Communications and Feedback

If you contact our customer support team, submit a review, respond to a survey, or otherwise communicate with us, we may collect the content of those communications, including any personal information you choose to share voluntarily.

2.6 Information from Third Parties

In certain circumstances, we may receive personal information about you from third parties, including:

• Social media platforms (if you choose to log in or connect your account)
• Third-party delivery or ordering platforms that partner with us
• Analytics and advertising partners
• Fraud detection and identity verification services

3. How We Use Your Information

Dewey's Pizza uses the personal information we collect for a variety of lawful purposes, all aimed at delivering high-quality service, improving our offerings, and maintaining a secure and efficient platform. The specific purposes include:

3.1 Service Provision and Order Fulfillment

• Processing, confirming, and fulfilling your food orders
• Coordinating delivery logistics and providing real-time updates
• Communicating with you about your orders, including confirmation emails and status notifications
• Managing your account and providing customer support
• Processing payments and handling refunds or disputes

3.2 Analytics and Service Improvement

• Analyzing usage patterns to understand how customers interact with our website
• Identifying popular menu items, peak ordering times, and delivery performance metrics
• Conducting internal research and development to improve our technology and service offerings
• Testing new features and user interface improvements
• Generating aggregated, anonymized reports for internal business intelligence

3.3 Marketing and Promotional Communications

• Sending you promotional emails, newsletters, and special offers where you have provided consent or where permitted by applicable law
• Delivering personalized advertisements based on your order history and preferences
• Running loyalty programs and promotional campaigns
• Conducting surveys and soliciting feedback to improve our products and services

You may opt out of marketing communications at any time by clicking the "unsubscribe" link included in any marketing email or by contacting us at [email protected]. Opting out of marketing communications will not affect transactional communications related to your orders.

3.4 Legal Compliance and Security

• Complying with applicable federal, state, and local laws and regulations
• Detecting, investigating, and preventing fraudulent transactions, unauthorized access, and other illegal activities
• Enforcing our Terms of Service and other applicable agreements
• Responding to legal requests, court orders, and lawful government inquiries
• Protecting the rights, property, and safety of Dewey's Pizza, our customers, and the public

4. Sharing Your Information with Third Parties

Dewey's Pizza does not sell your personal information to third parties for monetary compensation. However, we do share your data with carefully selected third parties under the following circumstances:

4.1 Service Providers and Business Partners

We engage third-party companies and individuals to assist us in operating our website, processing payments, fulfilling deliveries, and providing other business services. These service providers are contractually obligated to use your information only as directed by us and in accordance with this Privacy Policy. Categories of service providers include:

• Payment processors (e.g., for securely handling credit and debit card transactions)
• Delivery and logistics partners (who receive your delivery address and contact information to fulfill orders)
• Cloud hosting and IT infrastructure providers
• Email marketing and communications platforms
• Analytics and data insight providers (e.g., Google Analytics)
• Customer relationship management (CRM) platforms
• Fraud prevention and identity verification services

4.2 Legal Requirements and Law Enforcement

We may disclose your personal information when we believe in good faith that such disclosure is required or permitted by law, including:

• In response to a valid subpoena, court order, or government request
• To comply with applicable federal or state regulations
• To protect against fraud, security threats, or illegal activity
• To enforce our legal rights or defend against legal claims

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website prior to such a transfer taking effect and advise you of any changes to this Privacy Policy that may result.

4.4 Aggregated and Anonymized Data

We may share aggregated or de-identified information that cannot reasonably be used to identify you with third parties for marketing, research, or analytical purposes. This information is not considered personal data under applicable privacy laws.

4.5 California-Specific Disclosures (CCPA/CPRA)

Under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), California residents have the right to know whether we "sell" or "share" their personal information. While we do not sell personal information in the traditional sense, we may share certain data with advertising and analytics partners in ways that may constitute "sharing" under California law. California residents may exercise their right to opt out of such sharing by contacting us at [email protected] with the subject line "California Privacy Request – Opt Out of Sharing."

5. Cookies and Tracking Technologies

Our website uses cookies, web beacons, pixel tags, local storage, and similar tracking technologies to enhance your browsing experience, analyze site traffic, and support our marketing efforts. Cookies are small text files placed on your device when you visit a website.

5.1 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the operation of our website, such as maintaining your session and enabling checkout functionality.
• Performance and Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
• Functional Cookies: Allow our website to remember your preferences and settings, such as saved addresses and past orders.
• Targeting and Advertising Cookies: Used to deliver relevant advertisements to you based on your browsing and purchase behavior.

5.2 Managing Cookies

You can manage your cookie preferences through your browser settings or by using our cookie consent tool on the website. Please note that disabling certain cookies may affect the functionality of our website. For more detailed information about how we use cookies and how to manage them, please refer to our Cookie Policy available on our website.

6. Data Security

Dewey's Pizza takes the security of your personal information seriously. We implement a range of technical, administrative, and physical security measures designed to protect your data from unauthorized access, disclosure, alteration, or destruction.

6.1 Technical Safeguards

• SSL/TLS Encryption: All data transmitted between your browser and our servers is protected using industry-standard Secure Socket Layer (SSL) and Transport Layer Security (TLS) encryption protocols.
• Secure Payment Processing: Payment card data is processed exclusively through PCI-DSS compliant third-party payment processors. We do not store, transmit, or process full payment card numbers on our own servers.
• Firewalls and Intrusion Detection: Our servers are protected by enterprise-grade firewalls and intrusion detection systems.
• Data Encryption at Rest: Sensitive personal data stored in our databases is encrypted using strong cryptographic algorithms.
• Access Controls: Access to personal data is restricted to authorized personnel who have a legitimate business need to access such information.

6.2 Administrative Safeguards

• Regular staff training on data protection and privacy best practices
• Documented data protection policies and procedures
• Background checks for employees with access to sensitive personal information
• Regular internal audits and security assessments

6.3 Limitation of Liability

While we employ best-in-class security measures, no method of data transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your personal information. In the event of a data breach that affects your rights and freedoms, we will notify affected individuals and relevant authorities as required by applicable law.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The following retention periods apply as general guidelines:

Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymized so that it can no longer be associated with you as an individual.

8. Your Privacy Rights

Depending on your state of residence, you may have various rights with respect to your personal information. Dewey's Pizza respects these rights and provides mechanisms for you to exercise them.

8.1 Rights Available to All U.S. Users

• Right to Access: You have the right to request a copy of the personal information we hold about you, including information about how it is being used.
• Right to Correction: You may request that we correct any inaccurate or incomplete personal information we hold about you.
• Right to Deletion: You may request that we delete your personal information, subject to certain exceptions (e.g., where we are required to retain data by law or for legitimate business purposes such as fraud prevention).
• Right to Opt Out of Marketing: You may opt out of receiving marketing communications from us at any time.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights. You will not be denied goods or services, charged different prices, or provided a different quality of service as a result of exercising your rights.

8.2 Additional Rights for California Residents (CCPA/CPRA)

If you are a resident of California, you are entitled to the following additional rights under the CCPA and CPRA:

• Right to Know: The right to know the categories of personal information collected, the purposes for collection, and the categories of third parties with whom it is shared.
• Right to Data Portability: The right to receive your personal information in a structured, commonly used, and machine-readable format.
• Right to Opt Out of Sale or Sharing: The right to direct us not to sell or share your personal information with third parties.
• Right to Limit Use of Sensitive Personal Information: The right to limit the use and disclosure of sensitive personal information to specific permitted purposes.
• Right to Correct: The right to request correction of inaccurate personal information.
• Authorized Agent: California residents may designate an authorized agent to submit privacy requests on their behalf, subject to verification of the agent's authority.

8.3 How to Exercise Your Rights

To submit a privacy request, please contact us using the following methods:

• Email: [email protected] — please include "Privacy Request" in the subject line

To protect your privacy, we will verify your identity before processing your request. Verification may require you to confirm your email address, provide account credentials, or supply additional identifying information. We will respond to verified requests within 45 days of receipt. If we require additional time, we will notify you of the extension and the reason for the delay. There is no charge for submitting a privacy request; however, if requests are manifestly unfounded or excessive, we reserve the right to charge a reasonable fee or decline to act on the request.

9. Children's Privacy

The services provided by Dewey's Pizza are intended exclusively for individuals who are 18 years of age or older. We do not knowingly collect, solicit, or maintain personal information from children under the age of 13, in compliance with the Children's Online Privacy Protection Act (COPPA), or from individuals under the age of 18 for marketing purposes.

If you are a parent or guardian and you believe that your child under the age of 18 has provided us with personal information without your consent, please contact us immediately at [email protected]. Upon verification, we will take prompt steps to delete such information from our records.

We do not offer services, products, or marketing programs specifically directed at minors. Users who are under the age of 18 are not permitted to create accounts, place orders, or use our services without the direct supervision and consent of a parent or legal guardian.

10. International Data Transfers

Dewey's Pizza is headquartered in the United States, and your personal information is primarily collected, stored, and processed within the United States. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your home country.

In the event that we transfer personal data to service providers or business partners located outside the United States, we will implement appropriate safeguards to protect your data in accordance with applicable U.S. and international privacy laws. Such safeguards may include:

• Data processing agreements with contractual obligations for data protection
• Standard contractual clauses or similar approved transfer mechanisms
• Verification that recipient countries provide an adequate level of data protection

By using our website and services, you acknowledge and consent to the transfer of your information to the United States and other countries as described in this section.

11. Third-Party Links and Services

Our website may contain links to third-party websites, services, or platforms (such as social media platforms or third-party delivery apps). This Privacy Policy does not apply to those third-party services, and we are not responsible for the privacy practices or content of such external sites. We encourage you to review the privacy policies of any third-party websites or services that you visit through links on our website.

When you interact with social media plugins, sharing buttons, or embedded content on our website, those third-party platforms may collect information about your interaction, subject to their own privacy policies.

12. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that allows users to signal their preference not to be tracked across websites. At this time, our website does not respond to Do Not Track signals due to the lack of an established universal standard for their interpretation. However, you can manage your tracking preferences through your browser settings and our cookie management tools, as described in Section 5 of this policy.

13. Your California Privacy Rights Under the Shine the Light Law

California Civil Code Section 1798.83 (the "Shine the Light" law) permits California residents to request, once per year, information about the personal information we disclose to third parties for their direct marketing purposes. If you are a California resident and wish to make such a request, please contact us at [email protected] with the subject line "California Shine the Light Request." We will respond to your request within the timeframe required by law.

14. How to File a Complaint

If you believe that your privacy rights have been violated or that we have failed to handle your personal information in accordance with applicable law, we encourage you to contact us first so that we can address your concerns directly.

To raise a privacy concern with Dewey's Pizza, please contact us at:

• Email: [email protected]
• Website: meals-deweys.click

If you are not satisfied with our response, you have the right to file a complaint with the relevant data protection authority. For U.S.-based users, the following resources are available:

14.1 Federal Trade Commission (FTC)

The FTC is the primary federal agency responsible for consumer protection in the United States, including privacy enforcement under the FTC Act. You may file a complaint with the FTC by visiting:

• Website: www.ftc.gov
• Phone: 1-877-FTC-HELP (1-877-382-4357)

14.2 California Privacy Protection Agency (CPPA)

California residents may file a complaint regarding violations of the CCPA/CPRA with the California Privacy Protection Agency:

• Website: cppa.ca.gov

14.3 State Attorneys General

Residents of other U.S. states may contact their respective State Attorney General's office for assistance with privacy-related complaints. Most state attorneys general have consumer protection divisions that handle privacy matters.

15. Changes to This Privacy Policy

Dewey's Pizza reserves the right to update, modify, or revise this Privacy Policy at any time to reflect changes in our business practices, legal obligations, or technological developments. When we make material changes to this policy, we will:

• Post the updated Privacy Policy on this page with a revised "Last Updated" date
• Send a notification email to registered account holders where required by law
• Display a prominent notice on our website homepage for a reasonable period

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website or services after the posting of changes constitutes your acceptance of the revised Privacy Policy.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please do not hesitate to reach out to us. We are committed to addressing your inquiries promptly and transparently.

When contacting us regarding a privacy matter, please include your full name, email address associated with your account (if applicable), a description of your request or concern, and any relevant order numbers. This will help us locate your records efficiently and provide a timely response.

We aim to respond to all privacy-related inquiries within 45 business days of receipt. For complex requests, we may require additional time, in which case we will notify you of the expected timeline.

This Privacy Policy was last reviewed and updated on June 24, 2026. All provisions of this policy are effective as of this date. Previous versions of our Privacy Policy are available upon request by contacting us at [email protected].